by PushtoLearn
Unit 13
Tabla de contenidos
Unit 13, Business Result Intermediate (2nd) Ejercicios y tarjetas didácticas
Lista de palabras para Unit 13, Business Result Intermediate (2nd)
Palabra | Definición | Ejemplo |
access | the way in which you are able to find information held on a computer | The system failure meant we couldn't access customers' records |
accident | a situation in which someone is injured or something is damaged without anyone intending them to be | It was an accident which helped to create the first inkjet printer |
accidentally | in a way that was not planned or intended | Fleming accidentally discovered penicillin |
admit | to agree unwillingly that something is true or that someone else is right | You should admit the fault as quickly as possible |
avoid | to prevent something bad from happening | The new system is much more stable and has helped us to avoid making mistakes |
breakdown | an occasion when a car or a piece of machinery breaks and stops working | We had a breakdown on the motorway |
broken | not working properly | A broken metal part caused damage to the engine |
communication breakdown | a lack of communication; a failure to exchange information | There's been a communication breakdown. None of the team are talking to each other |
compensation | money paid to someone because they have suffered injury or loss, or because something they own has been damaged | In the end, BP paid $18.7 billion in compensation |
crash | if a computer crashes, or if you crash the computer, it suddenly stops working | My laptop is always crashing and it won't remember the time or date |
damage | a bad effect on something | It caused terrible damage to the coastlines of five US states |
defect | a fault or a lack of something that means that something or someone is not perfect | Because of a defect in the gearbox in the car, the manufacturer has sent out a product recall |
defective | not made properly, or not working properly | If you buy a product abroad and it is defective, it is very difficult to get it fixed or refunded |
discounted | a reduction in the usual price of something | What types of product would you buy at a discounted price? |
environmental disaster | a catastrophic event regarding the environment due to human activity. | It was one of the world's worst environmental disasters |
eventually | after a long time, or after a lot of things have happened | After weeks trying to find the problem, we eventually found that the coding was incorrect |
failure | an occasion when a machine or part of your body stops working properly | As a result of the system failure, doctors and nurses couldn't access patients' medical records |
fault | something that is wrong with something, which could be improved | On 20 April 2010, a fault on the Deepwater Horizon oil rig resulted in the largest oil spill in history |
fix | to repair something that is broken or not working properly | There we are – that should fix it |
frustrating | making you feel annoyed, upset, or impatient because you cannot do what you want to do | My computer keeps crashing. It's so frustrating |
go down | if something goes down, its quality or standard gets worse | A software problem at the local hospital caused all the computers to go down for 24 hours yesterday |
injury | a wound or damage to part of your body caused by an accident or attack | When using this machinery, wear protective goggles and gloves at all times to avoid personal injury |
mistake | something that has been done in the wrong way, or an opinion or statement that is incorrect | Pay people back if they have lost money because of your mistakes |
misunderstanding | a problem caused by someone not understanding a question, situation, or instruction correctly | One company has stopped staff writing emails due to misunderstandings in internal communications |
product recall | a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker/seller at risk of legal action. | Complaints from shoppers have resulted in a product recall of about 6.5 million products |
public relations | the work of explaining to the public what an organization does, so that they will understand it and approve of it | BP was also criticized for its poor public relations |
publicity | the attention that someone or something gets from newspapers, television etc | Has your company ever had negative publicity? |
recall | if a company recalls one of its products, it asks people who have bought it to return it because there may be something wrong with it | Due to a fault in the steering system, the vehicle manufacturer is recalling all cars made in 2008 |
refund | to give someone their money back, for example because they are not satisfied with the goods or services they have paid for | The shops will refund the cost of the packs |
resign | to officially announce that you have decided to leave your job or an organization | Tony Hayward was forced to resign from his job as CEO |
resolve | to find a satisfactory way of dealing with a problem or difficulty | A spokesperson said that the problem had now been resolved |
result in | to make something happen | A fault on the Deepwater Horizon oil rig resulted in the largest oil spill in history |
sack | to dismiss someone from their job | You should sack anyone responsible for the mistake |
second-hand | not new and has been used by other people before | I bought a second-hand tablet, but it seems to be faulty |
solution | a way of solving a problem or dealing with a difficult situation | A short-term solution would be to send the files by email |
solve | to find or provide a way of dealing with a problem | I've changed the fuse, so that should solve the problem |
sort out | to arrange or organize something that is mixed up or untidy, so that it is ready to be used | That should sort it out temporarily |
temporarily | continuing for only a limited period of time | That should fix it temporarily, but I'd recommend sending it for repair |