Unit 2, Doing Business | Exercises and Flashcards

Unit 2, Business Partner A2 Exercises and Flashcards

These exercises focus on Unit 2, Business Partner A2

Wordlist for Unit 2, Business Partner A2

Word	Definition	Example
deliver	to bring something to someone	The courier will deliver the package to your doorstep
order	to ask for something to be made or sent	I need to place an order for more office supplies
supply	to give or provide something	The company works with multiple suppliers to ensure a steady supply of raw materials
delivery	the act of bringing goods, letters etc to a particular person or place, or the things that are brought	The delivery of the new products is scheduled for next week
supplier	a person or company that provides goods	Our main supplier provides high-quality materials for production
distribution centre	a place where goods are sent out from	The distribution centre handles the sorting and dispatching of products
truck	a large vehicle for carrying goods	The truck will transport the goods from the warehouse to the regional center
warehouse	a large building for storing goods	The warehouse stores the finished products before distribution
online platform	a website where you can buy or sell things	The company's online platform allows customers to make purchases from anywhere
region	a large area of a country	The sales team focuses on expanding the market in the Asia-Pacific region
regional centre	the main city in a region	The regional centre coordinates logistics for nearby distribution centers
import	to bring goods into a country	The company plans to import new technology for its products
export	to send goods out of a country	Italian food has been exported all over the world
operate	to work or run a business or machine	The machinery is easy to operate, improving production efficiency
exchange	to give something and get something else	The currency exchange rate can impact international business transactions
purchases	things that have been bought	Keep track of your purchases for better budget management
refund	money given back for a returned item	Customers can request a refund if they are dissatisfied with the product
return	to give something back	Make sure to follow the return policy if the product is damaged
in stock	available for sale	Check the website to see if the item is currently in stock
click here	press this button on a website	For more information, click here to visit our website
customer services	help provided to customers	The customer services team is available to assist with any inquiries
clean the floor	to remove dirt from the floor	The janitorial staff will clean the floor every evening
empty the bins	to take out the trash	Employees are responsible for emptying their bins regularly
vacuum the carpet	to clean the carpet with a vacuum cleaner	It's necessary to vacuum the carpet in the reception area
wash dishes	to clean plates, cups, and other tableware	The kitchen staff will wash dishes after each meal service
floor	the bottom surface of a room	The office floor is divided into different departments
stairs	steps inside a building	Take the stairs if you want to avoid the elevator
charge	to ask for money for something	Don't forget to charge your laptop before the meeting
cupboard	a cabinet with shelves for storing items	The office supplies are stored in the cupboard in the break room
specialist company	a company that focuses on one area	We hired a specialist company to handle our IT infrastructure
material	what something is made of	The production team received the necessary materials for the project
product	something made to be sold	The company is known for its innovative and high-quality products
catering	providing food and drink for events	The catering team will provide food for the company event
hot	having a high temperature	Be careful; the coffee is still hot
cold	having a low temperature	Store the perishable items in the cold storage unit
glass	a hard, transparent material	Use a soft cloth to clean the glass surfaces in the office
plate	a flat dish for eating food	The catering service provided each guest with a clean plate

FAQ

What is the difference between "deliver" and "supply"?

Deliver means to transport goods to a customer or location (The company delivers products within 24 hours).
Supply means to provide goods regularly (This factory supplies parts to car manufacturers).

How does "import" differ from "export"?

Import means to bring goods into a country (The store imports coffee from Brazil).
Export means to send goods to another country (The company exports electronics to Europe).

What is a "distribution centre" used for?

A distribution centre is a facility where goods are stored and then sent to retailers or customers (The company opened a new distribution centre to speed up deliveries).

What does "in stock" mean?

"In stock" means a product is available for purchase (The phone is currently in stock and ready to ship).

How do "refund" and "return" differ?

A refund is the money given back when a customer returns a product (She received a full refund for the defective item).
A return refers to the action of sending a product back (Customers can return items within 30 days).

What is the role of "customer services"?

Customer services help customers with orders, complaints, and refunds (Contact customer services if you need assistance).

How does "operate" apply in business?

"Operate" means to run or manage a business or system (The company operates in multiple countries).