Unit 3 - Visitor Information and Enquiries
Table of Contents
Unit 3 - Visitor Information and Enquiries - English for International Tourism Pre-intermediate
These exercises focus on Unit 3 - Visitor Information and Enquiries - English for International Tourism Pre-intermediate
Vocabulary List for Visitor Information and Enquiries
Visitor Information Centre (noun)
Definition: A location that provides resources and assistance to tourists.
Example: The visitor information centre provided maps and guides for the city.
Explanation: This is often the first stop for tourists looking for advice or resources.
Sightseeing Tour (noun)
Definition: A planned trip to visit points of interest, often with commentary.
Example: We booked a sightseeing tour of the historic city.
Explanation: Highlights key attractions and offers insights into local culture or history.
Travel Enquiry (noun)
Definition: A question or request for information about travel options or arrangements.
Example: Please visit the desk for any travel enquiries.
Explanation: Important for resolving issues or getting detailed travel advice.
Brochure Stand (noun)
Definition: A display holding pamphlets with information about destinations or activities.
Example: There's a brochure stand in the lobby with travel information.
Explanation: A convenient resource for quick, self-guided exploration.
Public Transportation (noun)
Definition: A system of buses, trains, and other forms of transit available for public use.
Example: Public transportation makes it easy to explore the city.
Explanation: Vital for budget-friendly and eco-conscious travel.
Guided Excursion (noun)
Definition: A planned outing led by a guide to a specific destination or attraction.
Example: The guided excursion includes a tour of famous landmarks.
Explanation: Enhances experiences by providing expert knowledge and planning.
Emergency Contact (noun)
Definition: A list of people or organizations to call in case of an emergency.
Example: Keep an emergency contact list while traveling.
Explanation: Crucial for safety and preparedness during travel.
Event Calendar (noun)
Definition: A schedule of upcoming activities, festivals, or gatherings.
Example: The event calendar shows all upcoming festivals.
Explanation: Helps tourists plan their trips around special events.
Lost and Found (noun)
Definition: A service or location for reclaiming lost items.
Example: You can check at the lost and found for missing items.
Explanation: Provides a solution for recovering misplaced belongings.
Multi-Language Support (noun)
Definition: Assistance available in multiple languages for international guests.
Example: The hotel offers multi-language support for international guests.
Explanation: Ensures accessibility and understanding for diverse visitors.
Local Attractions (noun)
Definition: Points of interest or entertainment in the area.
Example: Local attractions include museums and historic sites.
Explanation: Central to promoting tourism and creating memorable experiences.
Public Holidays (noun)
Definition: National or regional holidays when many businesses are closed.
Example: Many local businesses close on public holidays.
Explanation: Helps tourists understand potential disruptions during their visit.
Opening Hours (noun)
Definition: The times a business or attraction is open to the public.
Example: Check the opening hours of the museum before visiting.
Explanation: Important for scheduling visits to attractions.
Entrance Fee (noun)
Definition: A charge for admission to a location or event.
Example: There is an entrance fee for the botanical garden.
Explanation: Helps travelers budget for activities and attractions.
Promotional Materials (noun)
Definition: Printed or digital content created to advertise destinations or services.
Example: The tourism board provides promotional materials to visitors.
Explanation: Useful for inspiring and informing tourists about available options.
Visitor Feedback (noun)
Definition: Comments or reviews provided by tourists about their experiences.
Example: Visitor feedback helps improve services at the museum.
Explanation: Essential for evaluating and enhancing tourist services.
Accessibility Services (noun)
Definition: Facilities or support provided for people with disabilities.
Example: The center provides accessibility services for people with disabilities.
Explanation: Ensures inclusivity and comfort for all visitors.
Event Booking (noun)
Definition: The process of reserving a place for an event or activity.
Example: You can make event bookings at the front desk.
Explanation: Simplifies participation in events or tours.
Refund Policy (noun)
Definition: The rules about returning money for canceled or unused services.
Example: Be sure to read the refund policy before purchasing tickets.
Explanation: Helps tourists understand their rights and manage expectations.
Wordlist for Unit 3 - Visitor Information and Enquiries - English for International Tourism Pre-intermediate
Word |
Example |
visitor information centre |
The visitor information centre provided maps and guides |
sightseeing tour |
We booked a sightseeing tour of the historic city |
travel enquiry |
Please visit the desk for any travel enquiries |
brochure stand |
There's a brochure stand in the lobby with travel information |
public transportation |
Public transportation makes it easy to explore the city |
guided excursion |
The guided excursion includes a tour of famous landmarks |
emergency contact |
Keep an emergency contact list while traveling |
event calendar |
The event calendar shows all upcoming festivals |
lost and found |
You can check at the lost and found for missing items |
multi-language support |
The hotel offers multi-language support for international guests |
local attractions |
Local attractions include museums and historic sites |
public holidays |
Many local businesses close on public holidays |
opening hours |
Check the opening hours of the museum before visiting |
entrance fee |
There is an entrance fee for the botanical garden |
promotional materials |
The tourism board provides promotional materials to visitors |
visitor feedback |
Visitor feedback helps improve services at the museum |
accessibility services |
The center provides accessibility services for people with disabilities |
event booking |
You can make event bookings at the front desk |
refund policy |
Be sure to read the refund policy before purchasing tickets |
FAQ
How can I find local attractions when visiting a new place?
Visit the visitor information centre, check the brochure stand, or consult the event calendar for recommendations.
Why is it important to check opening hours?
Opening hours can vary by season or public holidays, so checking ensures you don’t arrive when a location is closed.
What should I do if I lose something while traveling?
Visit the lost and found at the place where you think you lost the item or contact local authorities for help.
How can I prepare for emergencies during a trip?
Carry a list of emergency contacts, including local police, medical facilities, and your country’s embassy.
What is the purpose of visitor feedback?
Visitor feedback helps organizations improve their services and address any issues experienced by tourists.