Unit 7, Competition | Exercises and Flashcards

Unit 7, Business Partner A2 Exercises and Flashcards

These exercises focus on Unit 7, Business Partner A2

Wordlist for Unit 7, Business Partner A2

Word	Definition	Example
design	the art or process of making a drawing of something to show how you will make it or what it will look like	The design of the new website focuses on simplicity and user-friendly navigation
features	important parts or characteristics of something	The smartphone comes with advanced features like facial recognition and dual cameras
product life	the time a product can be used	The product life of electronic gadgets is influenced by rapid technological advancements
speed	how fast something moves or works	The internet connection speed significantly impacts online user experience
unique selling point (USP)	what makes a product special	The company's unique selling point is its commitment to eco-friendly manufacturing
user experience	how someone feels when using a product	Improving user experience is a priority for the development team
value for money	getting good quality for the price	The budget-friendly product offers excellent value for money
weight	how heavy something is	Its weight makes the laptop easy to carry for business professionals
software	programs used by computers	The software update includes enhanced security features and improved performance
memory	a computer's ability to store information	The computer's memory capacity allows for smooth multitasking
file	a document or piece of data	Save the document as a PDF file for easy sharing
program	a set of instructions for a computer	The new program streamlines the inventory management process
load	to put data into a computer	High website traffic can affect the load time of web pages
security software	programs that protect computers	Install reliable security software to protect your computer from viruses and malware
battery life	how long a battery lasts	The smartphone has an impressive battery life for extended use
operating system	software that runs a computer	The operating system serves as the foundation for software and hardware interactions
model	a specific version of a product	The latest smartphone model introduces innovative features and improved performance
wheel	a circular object that helps things move	The wheel on the chair allows for easy movement around the workspace
top speed	the fastest something can go	The sports car has a top speed of 200 miles per hour
cleaning service	a business that cleans spaces	The office cleaning service ensures a tidy and sanitary workspace
courier service	a business that delivers packages	The courier service guarantees prompt and secure delivery of packages
financial service	a business that manages money	The financial service offers personalized solutions for wealth management
tax	money paid to the government	Consult with a tax professional to ensure accurate and timely tax filings
marketing	promoting and selling products or services	Effective marketing strategies are crucial for brand visibility
advertising	telling people about products or services	Online advertising campaigns help reach a broader audience
recruitment	finding and hiring people for jobs	The HR department is responsible for recruitment to attract skilled professionals
training	teaching skills for a job	Training programs help employee to grow professionally
travel	going to different places	Business travel is essential for attending conferences and meeting clients
IT	information technology, using computers	The IT department provides technical support
fee	money paid for a service	There is a small fee for online transactions
charge a fee	to ask for money for a service	Some services charge a fee for premium features or upgrades
pay a fee	to give money for a service	Customers can pay a fee for expedited shipping services
additional fee	extra money for a service	There may be an additional fee for customizations to the standard package
administration fee	money paid for administrative tasks	An administration fee covers the cost of processing paperwork
annual fee	money paid once a year	The membership comes with an annual fee for exclusive benefits
booking fee	money paid to reserve something	The booking fee is non-refundable and covers reservation processing
cancellation fee	money paid to cancel a service	A cancellation fee may apply if you cancel your reservation after a certain period
fixed fee	a set amount of money for a service	The fixed fee for the service includes all associated costs
monthly fee	money paid every month	Subscribers pay a monthly fee for access to premium content
energy provider	a company that supplies energy	Choose a reliable energy provider for sustainable and cost-effective energy solutions
internet provider	a company that provides internet access	The internet provider offers high-speed connectivity for seamless online experiences
mobile phone contract	an agreement for mobile phone service	The mobile phone contract includes a monthly data allowance and call minutes
office cleaning service	a business that cleans offices	The office cleaning service maintains a hygienic work environment
easy to access	simple to reach or use	The online platform is easy to access from both desktop and mobile devices
good service	helpful and friendly assistance	Providing good service is the key to customer satisfaction
staff knowledge	what employees know	The staff knowledge and expertise contribute to the company's success
friendly staff	employees who are kind and helpful	The friendly staff creates a welcoming atmosphere for customers
performance	how well something works	Regular evaluations assess employee performance for continuous improvement
service reliability	how dependable a service is	Service reliability is a crucial factor in customer loyalty
satisfied customers	people who are happy with a service	The company values feedback from satisfied customers
problem-solving	finding solutions to issues	Effective problem-solving skills are essential in dynamic business environments
company history	the past events of a business	The company rich history reflects its growth and resilience in the market
location	where something is	The prime location of the office enhances accessibility for clients and employees
price	the amount of money something costs	The competitive price of the product attracts budget-conscious consumers
product	something made to be sold	The innovative product features cater to the evolving needs of customers
services	work done to help others	The company offers a range of services to meet diverse customer requirements
quality	how good something is	Quality assurance processes ensure the delivery of top-notch products and services

FAQ

What is a "unique selling point (USP)"?

A USP is a special feature that makes a product or service different from competitors (The phone’s long battery life is its unique selling point).

What’s the difference between "fee" and "price"?

Fee is a charge for a service (The bank charges a monthly fee for account maintenance).
Price is the amount paid for a product (The price of the new laptop is $1,200).

How does "product life" impact competition?

"Product life" refers to how long a product lasts before it needs replacement (Customers prefer products with a longer product life).

What does "value for money" mean?

"Value for money" means a product or service is worth its price (This laptop is not cheap, but it offers great value for money).

How do "marketing" and "advertising" differ?

Marketing includes all strategies to promote a product (The company’s marketing plan includes social media campaigns).
Advertising is a specific way to promote a product (They ran an online advertising campaign to boost sales).

What is "service reliability"?

"Service reliability" refers to how consistent and dependable a service is (The internet provider is known for its service reliability).

What is the difference between "fixed fee" and "additional fee"?

Fixed fee is a set cost that does not change (The lawyer charges a fixed fee for consultations).

Additional fee is an extra charge for optional services (There is an additional fee for express delivery).