Unit 8 - Communication | Exercises and Flashcards

Unit 8, Business Partner B1 - Exercises and Flashcards

These exercises focus on Unit 8, Business Partner B1

Wordlist for Unit 8, Business Partner B1

Word	Definition	Example
time-waster	Something or someone that consumes time without yielding significant results	Watching TV can be a time-waster if not done in moderation
annoying interruption	A disruptive and bothersome break in an ongoing process or activity	Phone calls during meetings can be an annoying interruption
catch	To capture or grasp something	Did you catch the bus on time this morning?
internal	Relating to the inside or within an organization	The company has an internal communication system
overload	An excessive or overwhelming amount of something	Avoid information overload by focusing on key points
reply	A response to a message or question	Please reply to the email by the end of the day
servant	A person employed to perform duties for others	The robot vacuum acts as a helpful servant in cleaning
convenient	Suitable or fitting for a particular purpose or situation	Online shopping is convenient for busy individuals
increase productivity	To enhance the efficiency and output of work or tasks	Regular breaks can increase productivity at work
formal communication	Official and structured exchange of information	Job applications often require formal communication
informal communication	Casual and relaxed exchange of information	Friends often use informal communication in text messages
least used	Not frequently utilized	The old computer is the least used in the office
container	An object designed to hold or transport something	Store your snacks in an airtight container to keep them fresh
insulation	Material used to prevent the passage of heat or sound	Good insulation keeps the house warm in winter
portable	Easily carried or moved	Laptops are portable and easy to carry around
power supply	The source of electrical energy for a device or system	A reliable power supply is crucial for electronic devices
priority	The state or quality of being more important or urgent	Completing urgent tasks should be your priority
set priorities	To establish a hierarchy of importance for tasks or goals	It's essential to set priorities to manage your workload
urgent task	A task requiring immediate attention or action	Submitting the report is an urgent task for today
earn enough money	To make a sufficient amount of money	Many people work hard to earn enough money for their needs
important	Significantly relevant or having great consequence	Attending the meeting is important for project updates
utmost	The highest or greatest degree	Safety is of the utmost importance in the laboratory
low priority	Of lesser importance or urgency	Cleaning the office can be a low priority task
give a high priority	To assign significant importance or urgency	The manager decided to give a high priority to customer service
extremely urgent	Requiring immediate and critical attention	Submit the document by 5 PM; it's extremely urgent
department	A distinct part or division within an organization	The HR department handles employee-related matters
issue	A topic or problem for consideration or discussion	Resolving the software issue is our top priority
policy	A set of rules or guidelines adopted by an organization	The company has a strict policy on punctuality
reason	The basis or justification for an action or belief	Can you explain the reason behind your decision?
stock	A supply of goods or materials for a particular purpose	The store needs to replenish its stock of popular items
update	To bring something up to date or make it current	Check the website for the latest update on the schedule
aim	A goal or objective to be achieved	Our aim is to provide quality service to our customers

FAQ

How do I handle time-wasters and annoying interruptions in the workplace?

Identify the source of interruptions and address them respectfully. Set clear boundaries and use time management techniques to stay focused on priorities.

What’s the difference between formal and informal communication?

Formal communication follows official protocols and structures, often in business or professional settings. Informal communication is casual and conversational, suitable for less structured interactions.

How can I increase productivity through effective communication?

Use clear, concise messages, prioritize urgent tasks, and avoid overloading others with unnecessary information. Regular updates and setting priorities also help improve focus and efficiency.

What does “set priorities” mean, and why is it important?

Setting priorities involves organizing tasks based on their urgency and importance. It ensures that critical work is completed first, improving time management and productivity.

What is the meaning of "urgent task"?

An urgent task requires immediate attention and must be completed as soon as possible to avoid negative consequences.

How do I manage low-priority tasks?

Schedule them for a later time or delegate them to others if possible. Focus your energy on high-priority and urgent tasks first.

Why is communication within departments important?

Effective internal communication ensures that everyone is aligned, reducing misunderstandings and improving collaboration to meet shared goals.

What’s the purpose of a company policy regarding communication?

Policies provide guidelines on acceptable communication methods and behaviors, ensuring consistency, professionalism, and legal compliance.

How do I update others on important issues without causing information overload?

Provide concise and relevant information tailored to the recipient's role and focus on key points that require action or attention.

Why is giving high priority to extremely urgent tasks essential?

Failing to address extremely urgent tasks promptly can lead to missed deadlines, loss of productivity, or harm to business operations. Prioritization ensures critical issues are resolved first.