Updated on October 19, 2025
by PushtoLearn

Unit 1

This unit offers vocabulary items and exercises for Unit 1, Business Result Upper-Intermediate (2nd)

Unit 1, Business Result Upper-Intermediate (2nd) Exercises and Flashcards

Wordlist for Unit 1, Business Result Upper-Intermediate (2nd)

Word

Definition

Example

actually

used to add new information to what you have just said, to give your opinion, or to start a new conversation

I'm actually going to be in Prague already

arrogant

behaving in an unpleasant or rude way because you think you are more important than other people

It's quite arrogant to think you can succeed without really trying

book

to make arrangements to stay in a place, eat in a restaurant, go to a theatre etc at a particular time in the future

Let me know if you need a taxi and I'll book one for you

build relationships

to develop and maintain relationship in a way that is of mutual benefit to both yourself and the other party

We build relationships with our customers via social media

calling about

to telephone someone

I'm calling about the email I sent you

catch

to not be too late to do something, see something, talk to someone etc

Will I have time to catch that train?

come across

if someone comes across in a particular way, they seem to have particular qualities

You need to think about how you come across to people

complex

consisting of many different parts and often difficult to understand

Websites in the West are often quite complex

confirm

to show that something is definitely true, especially by providing more proof

I'll get my assistant to call you later today to confirm

cover

to put something over or be over something in order to hide, close, or protect it

I'm covering for a colleague who's on maternity leave

create an impression

to create the opinion or feeling you have about someone or something because of the way they seem

Creating a good impression is about more than just shaking hands

currently

at the present time

We're currently updating our corporate image

expensive

costing a lot of money

That's a very expensive and ineffective way of doing things

favourable

a favourable report, opinion, or reaction shows that you think that someone or something is good or that you agree with them

We need to create a favourable impression to attract customers

form an opinion

to use available information to develop or reach an opinion or idea

People form an opinion of a website in just a few seconds

functional

designed to be useful rather than beautiful or attractive

The websites that work best are simple and functional

get back

to return to a place

We can meet when I get back to the office

have a reputation

the opinion people have of something or someone, based on what has happened in the past

They'll check if your company has a good reputation on review sites

ineffective

something that is ineffective does not achieve what it is intended to achieve

The advertising campaign was ineffective – our sales actually fell

let somebody know

to inform somebody about something

Let me know where you're staying

manage

to be able to do something or carry something without help

To manage your online profile, start with your company's website

maternity leave

time that a mother is allowed to spend away from work when she has a baby

I'm covering for a colleague who's on maternity leave

modest

someone who is modest does not want to talk about their abilities or achievements

Many Asian cultures prefer offices that are relatively modest

ostentatious

something that is ostentatious looks very expensive and is designed to make people think that its owner must be very rich

As a saleperson, your car should be smart but not too ostentatious

project an image

to represent yourself in a particular way through your speech, behavior, and appearance

It's important to project a positive image

provisionally

likely or able to be changed in the future

Let's say, provisionally, Tuesday the 13th

recommend

to advise someone to do something, especially because you have special knowledge of a situation or subject

She recommended you to me as a potential supplier

respond

reply

I didn't expect you to respond so quickly

successful

achieving what you wanted, or having the effect or result you intended

The introduction of flexitime has been very successful

suggest

to tell someone your ideas about what they should do, where they should go etc

I suggest we meet to discuss things further

suspicious

thinking that someone might be guilty of doing something wrong or dishonest

People are bound to be suspicious if your website is full of mistakes

take a dislike to

if you take a dislike to someone or something, you decide that you do not like them

Don't put anything online that an employer might take a dislike to

trustworthy

able to be trusted and depended on

You have to work hard to show that you are trustworthy

update

to add the most recent information to something

Do you want to change the whole site or just update parts of it?

wary

someone who is wary is careful because they think something might be dangerous or harmful

Customers are still wary of newcomers and new technology

whatever

any or all of the things that are wanted, needed, or possible

Fine, I'm happy to do whatever is best for you

wonder

to think about something that you are not sure about and try to guess what is true, what will happen etc

I wondered if you'd had time to look through the portfolio

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