Unit 2

Word

Definition

Example

access

if you have access to something, you have the chance or ability to use it

Access to the papers is restricted to senior management

agenda

a lst of things that people are going to discuss at a meeting

Has everybody received a copy of the agenda of the meeting?

AOB (any other business)

something that needs to bediscussed but is not included on the agenda

I'll put that request under AOB and deal with it at the end of the meeting

ASAP (as soon as possible)

now, even yesterday if possible

I understand this is a very important delivery, I'll make sure it gets to you ASAP

attract

to make someone interested in something, or make them want to take part in something

His ideas have attracted a lot of interest

BTW (by the way)

used before saying something that is not related to the main subject you were discussing in a text, message or email

And by the way, constant loud noise also terrible for your brain

cabin

a small house, especially one built of wood in an area of forest or mountains

The cabin was small but comfortable

car park

an area where people can park their cars

I parked in the underground car park

close to

not far from something

I live very close to my mum and we see each other every day

COB (close of business)

the time when the people in a business or company usually stop working for the day

He paid on the ninth at close of business, six o'clock

competition

a situation in which people or organizations try to be more successful than other people or organizations

Dad sold his business to the competition

conservation project

a set of planned activities to protect nature

Our company is going to sponsor the local conservation project

convenient

close to you, or easy for you to use

It's convenient for everyone

eco-resort

a place where people go on holiday, that tries to reduce the harm the buildings and activities do to the environment

I spent my vacation at the eco-resort in the mountains

eco-tourism

the business of organizing holidays to places of natural beauty in a way that helps local people and does not damage the environment

Tourist industry is now experimenting with schemes for eco-tourism

endangered species

a species that is in serious danger of extinction

More and more endangered species appear in the world

EOD (end of day)

the time when the people in a business or company usually stop working for the day or midnight

There is an escalation on that. I need results by EOD

ETA (estimated time of arrival)

the time when a person, plane ship, etc. is expected to arrve

I'll call you when my flight lands and give you an ETA

experience

practical contact with and observation of facts or events

Do you have any experience of working with kids?

shopping/dining/visitor etc. experience

the way that shopping, ating or visiting a place makes you feel or affects you

They go out of their way to make sure you have a great dining experience

unique experience

something unusual that you do or that happens to you, that does not happen at other times or in other places

Going to Japan was a unique experience for me

facilities

equipment, rooms, etc. that are provided for people to use

All good airports have excellent facilities for business people

factory

a place where workers make things

Her father works at the local factory

FYI (for your information)

used when you are telling someone something they need to know, in a short text, note or email

FYI, tomorrow's staff meeting is scheduled for 10 a.m

headquarters (HQ)

a company's main or most important office

The company's national headquarters are in Rome

lab (laboratory)

a special room or building in which a scientinst doest tests

We always wear white coats in the lab

locate

to start a business or company in a particular place

The police have located the stolen car

location

the place where something is, especially a building or a business

He visited one location where a couple had to move house

logistics

the detailed organization and implementation of a complex operation

He works as a logistics manager

motorway

a dual-carriageway road designed for fast traffic, with relatively few places for joining or leaving

I love driving on the motorway

operator

someone who works on a telephone switchboard, who you can call for help

I'm a machine operator in a big factory

port

a place or town where ships arriv and leave from

New York is a big sea port

public services

a service, such as transport or health care, that a government provides

There are some excellent schools, hospitals and other public services

relocate

move to a new place and establish one's home or business there

A lot of firms are relocating to the North of England

rent

money paid ever month to use office buildings, flats, etc

Rents here are ridiculously high

resort

a place that is frequented for holidays or recreation or for a particular purpose

Lagoon Reef is one of the best resort hotels

salary

a fixed amount of money agreed every year as pay for an employee

Employees get salary twice a month

sophisticated

having, revealing, or involving a great deal of worldly experience and knowledge of fashion and culture

Dan is a smart and sophisticated young man

species

a type of animal or plant

He discovered many new species

stopover

a stop or short stay somewhere during a long plane journey

We have a stopover in Amsterdam before our next flight

studio

a room where an artist, photographer, sculptor, etc. works

He owns a photo studio

TBA (to be announced)

used to show that a time, place, etc. will be given or decided later

The two teams will play next Saturday at Wembley, time TBA

TBC (to be confirmed)

used when the time or date of something is not sure yest, to say that someone will let people know when it has been decided

The meeting will take place on 4 April, venue TBC

transport link

something that makes it possible to travel between two places, for example a road or railway

International trade depends on well-functioning transport links

warehouse

where goods are stored

He delivered his statue to the warehouse

WFH (working from home)

used to say you are working at your home instead of in the office

I WFH 5 days a week, saving 4 hours of commuting a day