Unit 7

Word

Definition

Example

additional costs

the additional operating cost or additional taxes (or both) that will be added to the initial price as a result of change of scope of work

I thought the ticket was really cheap but there were lots of additional costs.

airline charges 

the amount of money you have to pay for goods or services while buying a ticket or the amount of money you have to pay for goods or services

Passengers are particularly annoyed about airline charges.

aisle seat 

a seat in an airplane next to an aisle

58% of passengers prefer the aisle seat.

availability 

the state of being able to do something because you have enough time

What's your availability on Monday?

baggage allowance 

is the amount of checked baggage or hand/carry-on luggage the company will allow per passenger

Today, baggage allowances are lower, and some airlines make you pay to take a suitcase.

boarding pass 

a pass for boarding an aircraft, given to passengers when checking in

Can I see your boarding pass, please?

business traveller

a person who travels for work or business purposes

Business travellers are sometimes prepared to pay more for priority check-in.

connecting flight 

that requires the passengers to change from one plane or airline to another at an intermediate point on way to their destination

I have a connecting flight in Amsterdam.

delayed flight 

when an airline flight takes off and/or lands later than its scheduled time

Bad weather is one of the biggest causes of delayed flights.

excess baggage 

luggage weighing more than the limit allowed on an aircraft and liable to an extra charge

They didn't ask me to pay for excess baggage, even though my suitcase was more than 2 kg overweight.

flight ticket 

a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft

Have you bought your flight ticket yet?

free 

if you are free, or have some free time, you have no work, and nothing else that you must do

Are you free on Wednesday evening?

hand baggage 

suitcases and bags of a size suitable for carrying on to an aircraft

Some airlines have weight restrictions which limit hand baggage to 8 kg or less.

have something on 

if you have something on, there is something that you must do

I'm afraid I can't meet then. I have something on all morning.

hold baggage 

is a luggage that you check in instead of carrying on with you into the cabin

That's hold baggage. It's too big to take on the plane. You need to check it in.

instead 

used to say what is done, when you have just said that a particular thing is not done

How about Wednesday instead?

legroom 

space for your legs in front of the seats in a car, theatre etc

The aisle seat offers a little more legroom.

middle seat 

a seat in between two other in a three or more seat block on a plane

My seat was broken and I had to go in a middle seat between two very large people.

missed connection 

a connection flight on the way to final destination you did not take because you was late

He didn't come to the meeting because he had a missed connection in Paris and couldn't get to London in time.

occupy 

to take a seat

There was nobody occupying the seats next to me on the plane.

past 

further than a particular place

Go past the registrations office and turn right.

prepared 

ready to do something or deal with a situation

Many customers are not prepared to pay to take extra baggage.

priority check-in 

is an arrangement which allows a guest to check in without waiting in a line

Go to the priority check-in. It will be quicker.

provisional schedule

a schedule serving for the time being

This is the provisional schedule, and we can decide the details later.

registrations office 

a place or desk where you can book in at a hotel or register at an event, or find out more details about the event

Excuse me. I'm looking for the registrations office for the conference.

seat upgrade 

to give someone a better seat on a plane

Do you sometimes pay more for a seat upgrade to a more comfortable part of the plane?

security scan 

a test for unallowed items in your luggage

They saw something strange in my suitcase at the security scan, so they asked me to open it.

self-service check-in 

is a service which allows you to check in using various methods and avoid long queues at the airport

You can avoid waiting in line if you use the airline's self-service check-in to get your boarding pass.

spend 

to use time doing a particular thing or pass time in a particular place

She will spend Tuesday night in a hotel near the company.

straight on 

in a line or direction that is not curved or bent

Go straight on for about one kilometre.

suit 

clothes, colours etc that suit you make you look attractive

When would suit you?

suitcase 

a large case with a handle, used for carrying clothes and possessions when you travel

Some airlines make you pay to take a suitcase.

technical problem 

a problem involving the way a machine or system works

The flight was delayed due to technical problems.

travel operator 

is an organization, firm or company who buys individual travel components, separately from their suppliers and combines them into a package tour

Do you ever complain to airlines or other travel operators?

upgrade 

an occasion when someone is given a better seat on a plane, or a better rented car, than the one they paid for

I got a free upgrade to First Class.

weight restrictions 

a rule that limits how much your hand baggage can weight

There are weight restrictions on your hand baggage.

window seat 

a seat on a plane next to a window

Can I have a window seat, please?

work 

be suitable or convenient

Does Tuesday at 10 a.m. work for you?